Charlotte Finance

Nov 30 2017

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Cloud Predictive Dialer Services

Empower Your Small-Mid-Enterprise Call Centers With Cloud Based Predictive Dialer

Boost Performance and Productivity of Your Call Center Agents With Hosted Predictive Dialer

Are you looking for a call center solution that improves agent efficiency and potency while decreasing operational costs?

LeadsRain’s Cloud based Predictive Dialer is one of the most inevitable holistic infrastructure assets that are essential for managing call center business its representatives more proficiently with least expenditure. If a contact center needs a thriving business, it should without fail incorporate predictive dialer to automatically dial calls. This dialer makes multiple dials to ensure almost every calls gets answered and monitors the actually responded calls. Moreover, our Cloud Predictive Dialer also tracks the duration of every conversation, to deliver a new call quickly after the preceding one finishes.

With LeadsRain’s Cloud Predictive Dialer services,say a BIG NO to invest into separate server or hardware for your call center operations get a turnkey solution where you simply have to connect and operate from anywhere. This tool enables you in generating a detailed record of numbers dialed, auto detected answering machines and disposition reports. Now, whether you add ten or hundred additional agents, all you need to do is upgrade our hosted dialer solution without investing a penny into infrastructure extension. Scalability of your operations has never been so smooth, isn’t it?

Exclusive Features of Our Cloud Predictive Dialer:
  • Live Agent Monitoring
  • Call Recording
  • Automatic Call distribution
  • Top-class Customer Service
  • Easy Robust Customization
  • Multiparty Conferencing
  • Third Party Transfers
  • Interactive Voice Response Systems

Easy and effortless to install these dialers are useful in performing your marketing campaigns seamlessly and successfully, with low overheads.

Check Out The Benefits Of Our Hosted Predictive Dialer
  • Eliminate Idle Time/Dead Time
  • Grow Customer Contacts
  • Maximize Agent Productivity
  • High Return On Investment
  • Cost-effective
  • User-friendly flexible as uncomplicated to install, operate upgrade.
  • Improves Contact Center Performance
  • Improve Campaign Monitoring
  • Integrate with Business Systems via API and CTI Modules
  • Alleviate Risk and Enable Compliances

If you have any queries regarding cloud based Predictive Dialer, contact us right now.

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