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Alliance Care MCAP
Member Services: 1-800-700-3874. Se habla español.
Monday – Friday, 8:00 a.m. to 5:00 p.m.
Who Can Join Central California Alliance for Health’s Alliance Care MCAP?
Central California Alliance for Health’s Alliance Care MCAP is available to MCAP eligible pregnant women living in Monterey County.
When you choose Central California Alliance for Health’s Alliance Care MCAP, you are selecting a comprehensive program that offers the benefits you need for a healthy pregnancy. You will have access to quality health care from a network of local physicians, hospitals and pharmacies.
Special benefits include:
- Diabetes education
- Resources for stopping smoking
- A lactation specialist, if needed, who can help you learn how to avoid breast feeding problems
- A breast pump
- A $20 gift card if you see your doctor for a postpartum visit within a certain time after you have your baby
With over 1,000 doctors and specialists and all local hospitals in our network, you get the care you need in a location convenient to you.
How to Enroll
Just write Central California Alliance for Health on the Choice of Health Plan line on your MCAP application. Then write the name and provider code of the doctor or clinic you want as your Primary Care Provider. To find out which doctors and clinics are available click here or call our Member Services Department at 1-800-700-3874.
Once Accepted – Starting Care
Once you are enrolled and have selected an Obstetrician/Gynecologist (OB/GYN) as your Primary Care Provider (PCP), we will send you an identification card. Your ID card will have your PCP s name on it. You will need to show it whenever you need medical care or go to the pharmacy. We will also send you an Evidence of Coverage, which explains your benefits, and a Provider Directory, which lists the providers in our network.
Your Primary Care Provider
You will have an OB/GYN as your Primary Care Provider (PCP). If you did not pick a PCP when you enrolled, we will assign one. Your PCP is the doctor you will see for your prenatal care and any primary or preventive care you need. If you need to see a specialist or get a special test, your PCP will refer you. He or she will coordinate any other care that you receive.
Your PCP is available by phone, 24 hours a day, 7 days a week, for all your health care needs. If you need care after hours or on a weekend, call your PCP’s office.
New Patient Exam
You should make an appointment to see your PCP right away. It is important to get to know your doctor and start getting prenatal care soon.
You are covered for emergency care 24 hours a day, 7 days a week. No prior authorization is required for emergency care. If you think you need emergency care, call your PCP if you are able to, to ensure the best course of treatment. If you cannot call your PCP, call 911 or go to the nearest emergency room. After an emergency, you should call your PCP as soon as possible.
For more information about Central California Alliance for Health’s Alliance Care MCAP, please call 1-800-700-3874. We will be happy to answer your questions and help you choose a doctor.
The information presented on this page is only a summary. For exact terms and conditions, you should refer to the Alliance Care MCAP Evidence of Coverage.